The Terms & Conditions of sale detailed below only govern the contractual relationship between the User, hereafter referred to as "You" and Quick-Step, Martial Arts Sport Lda hereafter referred to as QUICK-STEP.PT. This Terms & Conditions of sale are applicable only to the online shop QUICK-STEP.PT (www.quick-step.pt).
Both parties accept these conditions unreservedly.
1 - INTRODUCTION
These conditions aim to define the conditions of sale established between the User and the QUICK-STEP.PT, since the act of the request to the various services provided by QUICK-STEP.PT, such as methods of payment and conditions delivery of the goods.
These conditions govern all steps necessary to accomplish the order and ensure the tracking of the transaction between the parties.
2 - ORDERING A PRODUCT
The User can place your order online, in-store Online QUICK STEP.PT.
To finish your order, the User must provide personal data such as your name, address, etc.. For this, the user must fill in all mandatory fields of the application form for this purpose.
Upon your request, the User expresses acceptance, full and complete, the general conditions of sale, price and description of the products included in this transaction. These general conditions of sale will be the only applicable between the two parties.
Any dispute on this point shall be settled through an exchange of information and guarantees listed below.
In the absence of availability of the product to QUICK-STEP.PT undertakes to inform the user and refund of any amounts you have paid within thirty (30) days from the date of knowledge of such unavailability.
3 - DELIVERY OF PARCELS
Sending requests will be made to the address recorded in our database. The request is delivered to your home. If not at the address indicated, a telephone contact is made to arrange delivery or a postcard is left with which the User should proceed to take your order.
We deliver worldwide.
The shipping and delivery expenses are calculated according to destination and weight of the order.
No customs duties within the European Union (EU).
Depending on your country of residence, it is possible that customs duties. Customs duties are payable by the customer.
More information available in the page Delivery Information
4 - PAYMENT
All purchases made on our site is 100% secure
More information available in the page Payment Information
5 - PRODUCT AVAILABILITY
A QUICK-STEP.PT only processes an order placed by a customer after confirmation of payment, so the QUICK-STEP.PT can not guarantee the availability of the items to the beginning of that process. In product sheet is the estimated date for shipping: Immediate ; 15 days. The estimated time to dispatch plus transport time that depends on the destination of your order.
A QUICK-STEP.PT only makes shipping weekdays. Thus, they are not accounted for or on weekends or holidays for estimated delivery orders.
In any case, the estimated delivery dates are indicative. If any well ordered, the QUICK-STEP.PT may choose to: (i) contact the supplier inquiring about the possibility of replacement of the missing article, contacting the customer if the delivery or the item price change is being that the order will only proceed with the consent given by the customer, or (ii) cancel the order reimbursing the customer of all sums paid.
Any delay in the shipment of items, given the estimated dates presented, does not confer the right to compensation.
6 - PRICING
Sales prices indicated on the website are in Euros with taxes and fees included. Delivery fees are payable by the customer and are billed at the end of the application, depending on the product selected.
QUICK-STEP.PT reserves the right to change prices at any time, however try to apply the tariffs in force that were listed on the site at the time the client making the request.
Please be advised that if the price quoted is incorrect and is clearly negligible, regardless of its cause (bug computer, manual error, technical error, etc..), The order will be canceled, even if it has already been confirmed.
7 - GUARANTEES
All items can be exchanged or refunded except those who have otherwise stated. The exchange or refund request must be made within 15 days after the date of receipt.
In case of exchange, if the new order is the higher cost, the User must pay the difference, joining the exchange request payment of outstanding or doing it in the act of lifting the new order.
In case of a request for reimbursement of a bought with reduced price due to a special offer, the QUICK-STEP.PT refund the amount actually paid by you and not the whole
All items are guaranteed contract, without prejudice to the legal guarantee.
The legal guarantee also applies to non-conformities arising from the packaging, instructions for assembly or installation (since performed in compliance with the installation instructions).
All equipment is covered by the manufacturer warranty of 2 years, provided by the respective brands.
In the case of products with a defect or malfunction, shall notify in writing the same paragraph stating your order and description of malfunction using one of the methods available in the following link
In the case of equipment out of warranty, the QUICK-STEP.PT also provides technical assistance, so you can inform and send the defective or malfunctioning for QUICK-STEP.PT. Items will be analyzed by the After Sales Service of QUICK-STEP.PT will issue a technical opinion and budget repair if this is the case. Only begin repairs after acceptance of the quotation by the User. If you prefer, you can apply directly to Repair Centres marks for technical assistance for your equipment.
8 - CANCELLATIONS AND RETURNS
Applicable on purchases made in stores QUICK-STEP.PT.
You may cancel your order at any time until the delivery thereof, entitled to reimbursement of all sums paid. On receipt of the order by the Customer, the Customer may exercise their right of withdrawal in accordance with legally prescribed and below.
Failure to pay the order within 7 (seven) days after the date on which it was made entails automatic cancellation of the same.
All promotional campaigns have limited stock and exclusive to online marketing. In case of unavailability of the product and / or out of stock, will be informed of the partial or total cancellation of your order entitled to repayment of his amount paid.
Under its policy of Customer Satisfaction, and pursuant to applicable law, the QUICK-STEP.PT enables the return (terminate the contract) of goods within 15 days from the date of receipt by the Customer, without payment compensation and without giving any reason.
Items must be returned within 15 days after its receipt accompanied by the original invoice (6.° do DL 143/2001, de 26 de Abril com a redacção dada pelo DL 82/2008, de 20 de Maio).
The return items must comply with the conditions present on the page Return Policy
9 - PROCESSING OF PERSONAL DATA
10 - NEWSLETTER
It is given the designation Newsletter QUICK-STEP.PT, to emails with promotions, offers and information sent directly to the inbox of the user.
The user has the possibility to subscribe to the newsletter being automatically registered from the moment you make your first online order.
A QUICK-STEP.PT ensures the protection of personal data of their customers and appropriate security access to servers that are in secure locations with restricted access and controlled.
11 - INTELLECTUAL PROPERTY
All elements Store QUICK-STEP.PT, whether visual or audio, including the underlying technology, are protected by copyright, trademarks or patents. Are the exclusive property of the company QUICK-STEP.PT. The user who has a personal website on the Internet and you want to put, for personal use in your site a simple link to the website of the QUICK-STEP.PT, you can do so without any explicit request for authorization to society QUICK-STEP.PT
On the other hand, any link directed to the website of QUICK-STEP.PT and using the technique of framing or inline linking is strictly prohibited.
In all cases, any link, even tacitly authorized must be removed with a simple request QUICK-STEP.PT society.